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Firelands Computer Services Blog

Firelands Computer Services has been serving the Ohio area since 2007, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Remote Monitoring and Managed IT, and the Impact it Has on Small Business

Remote Monitoring and Managed IT, and the Impact it Has on Small Business

With more people than ever working from home, their ability to receive the support they need to keep their devices in top working order is crucial. As a result, many businesses have turned to managed IT service providers to maintain their employees’ computers. MSPs like us utilize a tool called remote monitoring and management software (RMM). Let’s discuss what it is and why it is so useful for managing your company’s IT. 

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What Your IT Documentation Needs to Include, and Why

What Your IT Documentation Needs to Include, and Why

It is important that you have a handle on the technology that your business utilizes, which will require you to maintain comprehensive documentation regarding it and its support. Here, we’ll go through what a managed service provider includes in this documentation, as well as how it is used.

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Browsing the web can be risky. It only takes one click on one bad link to put your business’s data at risk. With cyber criminals constantly targeting businesses using automated tools, it's important to stay one step ahead with your online s...

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Firelands Computer Services
2215 Cleveland Rd. Suite 105
Sandusky, Ohio 44870

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