Meet With Us For AFree Consultation

We don’t believe in strong-arm sales techniques or pushy sales people, but we do love talking shop with local business owners. Contact us for a free consultation to see how we can help you.
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Phone Support

Live Chat Support

Ticket by Email

Ticket by Portal

You're human, and your support should be too. Speak to a support team member on the phone now!

Phone: (419) 626-6767 | Toll Free: (888) 841-4795

Chat with a live support team member and receive Sales and Technical Support. We can even remote control your computer and fix your issue promptly!

Chat Now!

Send an email to the Help Desk to create a ticket automatically and communicate with our team.

Submit A Ticket

Create and manage tickets via our secure online Help Desk Portal.

Enter Support Portal

Managed IT

Strategically optimize and protect your infrastructure with 24/7/365 Proactive Monitoring and Maintenance.

Security Services

Advanced security systems help protect your data and keep your business up and running.

Cloud IT

The cloud is the future of small and medium business technology management.

Industry Specific

For more information on your IT, select the industry that most closely related to yours.

Ohio IT Support

Your IT infrastructure is our priority.

Firelands Computer Services has been providing professional IT Support for businesses in and around Sandusky, Ohio since 2007. We strive to give our clients Enterprise-level services and solutions at prices that work for small businesses. Time and experience has helped us develop best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.

Our team of experts can become your outsourced IT department; responding to issues quickly, often before you even know about them. Covering everything from your servers and network infrastructure, to your computers, workstations and mobile devices, we provide end-to-end solutions for all of your technology needs.

With Firelands Computer Services as your outsourced IT partner, you will experience:

Less Downtime
Fewer Day-to-Day Issues
More Opportunities
Flat-Rate IT Budget
Infrastructure Protection
Business Continuity
A Good Night's Sleep

Not sure where to begin, or even if Firelands Computer Services is a good fit for your organization? Contact us to learn more about how we can help move your business forward.

It's Nice to Know Who You're Working With.

Firelands Computer Services understands that making a decision means putting your trust in us.

We encourage you to find out more about our company and read testimonials from our many satisfied customers!

Learn More About Firelands Computer Services

...Or Let's Get Together For Coffee

No pushy sales pitch, no intrusive technology audit, and no geekspeak. Let's just get together for a cup of coffee and chat.

We love meeting up with other local business owners!

Our Difference

We are not your typical business. We are your business partners.

We live by the idea that your business needs come first, so much so that our CEO Jeff Grenier has written a letter for you to read showing just how dedicated our team is to not only solving problems but your success!
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It's A Secret

Shhh, don't tell anyone we told you!

WARNING: We are about to let you in on a secret about how most computer companies really make their money! We will cover the three main types of IT companies and what you can expect out of them.

Refer A Friend

Refer A Friend To Firelands Computer Services!

Do you know someone who you think my benefit from our services?

Let us know and we will get in touch with them!

Network Audit

Tired of Annoying Computer Problems that Keep Coming Back?

Our network audit will reveal hidden problems, security vulnerabilities, and other issues lurking on your network.

Free IT Whitepaper

This whitepaper will evaluate the differences between traditional technical support practices and modern managed IT practices and the pros and cons of both in regards to small and medium-sized businesses.

Download!

What Our Clients Say

Hear what our clients have to say about us

They are proactive

We have been customers of Firelands Computer Services for a few years now and are not sorry that we made the switch. Techs at Firelands have been able to talk us through any computer issues on the phone and have not hesitated to come out to our place in...

Jill H.

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They help keep us running smoothly

We have been working with Fireland Computer Services for over 7 years now. Firelands has always been pro-active with new technology. They continue to support all updates and have managed our business demands to help keep us running smoothly with our everyday operations and leave us uninterrupted. They are...

Mary G.

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They are always prompt, professional and friendly!

Firelands Computer Service has been a wonderful asset to our small business. Since we do not have a dedicated IT department, the staff at Firelands assists our offices with a variety of large and small technology needs. They are always prompt with their service, professional and friendly. In addition,...

Kara G

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We are very pleased with their timely response

Firelands Computer Services has provided our IT services for the past several years. We are very pleased with their timely response to our IT issues. Their staff members are all extremely professional and polite, and their pricing is very competitive. There is never a problem with gaining direct access...

Laurie T.

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Very knowledgeable and attentive

The staff here are very knowledgeable and attentive to our business needs. We are very pleased with their service and highly recommend them for any IT needs!...

Tiffini S.

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These guys a great!

These guys are great! We use them at our workplace anytime we have an issue and they are always friendly and professional!...

Jennifer M.

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Latest Blogs

Browse with confidence: Microsoft Edge’s security boost

Jeff Grenier

Browsing the web can be risky. It only takes one click on one bad link to put your business’s data at risk. With cyber criminals constantly targeting businesses using automated too...

Stop! And think, before you act on that email

Jeff Grenier

How many times a day do you respond to an email without really thinking about its contents? Maybe it's a request for some information. Perhaps it’s asking you to pay an invo...

Is your business data at risk? Don’t take chances with old tech

Jeff Grenier

When you replace old computers or external drives, do you delete data and then just… get rid of them? You could be putting your sensitive data at risk. A new study by a data recove...

Passkeys could improve the way you work, forever

Jeff Grenier

Back in May, we heard there would soon be a successor to the password – the Passkey. Now, we’re hearing that Apple will start rolling out Passkeys in the next few months in iOS 16....